Other than books, journals and other printed resources, the Library also provides collections in multimedia formats in a special area called the Multimedia & Special Collection. The collection and counter service can be found on level 3 of the Main Library. The collection includes different formats of media including video tapes (VHS), DVDs, laserdiscs, CD-ROMs, CDs and audio cassettes. Special collections include IIUM theses, faculty publications, restricted books, microfilm, microfiche and maps. The counter service includes lending of the auditorium, multi-purpose room, viewing rooms and computer labs for teaching and training purposes.
In 2013, the Library embarked on a project to upgrade the multimedia services. Among others, the objectives are to increase and encourage more usage, to ease the process of searching and to have a new look to an old service. Added to the project are upgrading the viewing rooms with new televisions and a comfortable sitting area in-front of the counter. The project completed in July 2013 and on 9th September 2013 and the service which is now referred to as the Browse-able Multimedia Collection and is already operational. The project completed in July 2013 and on 9th September 2013, the service which is now referred to as the Browse-able Multimedia Collection was officially launched.
Customers can now enter the service area to browse and search for the multimedia items that they need. They can also straight away use the items at the location. Customers are also now more aware of the collections within such as the maps. As an added bonus, the new system has a built-in database of new/unknown CD collections which are just waiting to be found through casual browsing by the user. As an added bonus, the new improvement ensures new/unknown CD titles are found through casual browsing by the user. Another facility is the Browse-able Thesis Collection which has proven to be a hit among postgraduates and researchers.
Other than the physical changes, the service is also introducing another update which is the Online Reservation of Library Facilities. Customers, especially lecturers who want to use library venues as classes no longer need to come to the counter to do their booking. They can do so online through the Library Homepage from the comfort of their offices.
The Library is always looking for ways to upgrade its library services, collection and facilities. Even though budget is always tight every year, frequent improvement needs to be done so that IIUM Library continues to offer the best facility, convenience and comfort so that student, staff and researcher productivity continue to be on the rise.